FAQs

I need a new shower head tomorrow. Do you ship overnight?
Yes, we can ship our Fire Hydrant Series of shower heads and handhelds. We can ship overnight UPS or USPS.
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Do your shower heads come with a warranty?
All shower heads, with the exception of the hose and bracket on the hand held models have an one year warranty against any manufacturing defects. The hose and bracket on the hand held or if purchased as an accessory item have a six month warranty. All other accessory items have an one year warranty. Warranty does not cover damage caused by installation, abuse, hard water, sediment and or mineral deposit in the water. We will either or replace an item covered under warranty after the original item is returned to us.
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Are your Fire Hydrant Spa shower heads, handhelds and accessories easy to install?
Yes, all of our products are easy to install. If you have any problems we are only a phone call or email away. A plumber is not required.
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I don't need my order tomorrow, but I would like to get my order in a few days. Do you offer any shipping options for this?
We offer Priority Mail, 2-4 day delivery along with 2 day UPS ground. You can easily select these options during your checkout.
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We have well water and have tried numerous shower heads over the years and non of them have helped us get a better shower. Why should I try yours?
That is a very good question. First of all, everyone of our shower heads, handhelds and accessories are specifically designed for low water pressure. Secondly, we specialize in products (shower heads, handhelds and accessories) for low water pressure in your shower. We simply offer the best products for low water pressure. We give the best guarantee and return policy in the business. With a minimum $20 order we offer free shipping within the domestic USA.
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How do I know if I have low water pressure in my shower?
All the technical information is no good if you can't get the shampoo out of your hair, soap off of your skin or simply not singing in the shower. Your shower should be a moment out of your day of pure pleasure not frustration.
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What PSI is considered low water pressure?
Don't worry about the numbers.. If you are unhappy it is quite simply a desire to get a better shower.
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I have a well, will your Fire Hydrant Spa Massager shower head or Fire Hydrant Spa Deluxe Massager handheld work?
Without knowing your specific conditions it is hard to give an absolute yes. That is why we offer free shipping. You have nothing to lose by trying to fix your low water pressure problem. We want to be the company to solve your low water pressure by increasing the velocity of the water thus giving you an amazing shower.
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I have city water but have low water pressure. Do you have a solution to my low velocity in my shower?
Without knowing your specific conditions it is hard to give an absolute yes. That is why we offer free shipping. You have nothing to lose by trying to fix your low water pressure problem. We want to be the company to solve your low water pressure by increasing the velocity of the water thus giving you an amazing shower.
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Do I need to know my water pressure?
The simple answer is no. You already know that you want a better shower, so don't get bogged down trying to figure out the technical how it works.
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What is your return policy?
Free Shipping Both Ways! You have nothing to lose by trying our products. Try our shower heads, handhelds, and accessories right now without any risk whatsoever. Take a shower. Take 100 showers. For any reason you are not happy and singing in the shower. Just return the product in its original condition within 45 days.
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I want to send one of your products as a gift. Do you offer wrapping and a card?
Absolutely!
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Do you ship internationally?
Yes
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Should I use Tephlon tape when installing your products?
Yes, we include some Tephlon tape in your order.
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Is your handheld easy to install?
Absolutely, if you run into any problems we are only a phone call, email or video chat away.
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I have really good water pressure in my shower. Can I still use your products?
Absolutely, you will just get a shower with a more powerful, invigorating, higher velocity than you ever thought possible.
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I want to return one of your products. What do I do?
Please email us at info@take-a-shower.com and put RMA in the subject line. Return shipping is covered by us.
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How to know if you have good water pressure?
If you doubt if your shower supply pipe has enough water pressure to power a good flow of water though a shower head, the easiest thing to do is to take the shower head off the supply pipe and turn on the water. Is there a lot of water running out of the shower head supply pipe or is it just minimal? What about water outlets in other parts of the house, like your garden hose?
•If you cannot get a strong flow of water out of your garden hose, chances are your house does not have a lot of water pressure.
•If you can get a strong flow of water out of your garden hose – but you are not getting a lot out of your shower supply pipe, then the plumbing in your shower may be corroded on the inside, your shower valve may need servicing, or something else in the plumbing is restricting water flow.
•If you turn the water on and there's a strong rush of water and then it dies, you have good water pressure, but there's probably a restricted valve somewhere upstream.

A more accurate way of telling how much water pressure your house has is to buy a water pressure gauge from a local hardware or plumbing supply store. Anything above 40 PSI is OK, 80 PSI is generally a maximum for household water pressure.

A cheaper way of telling if you have good water pressure in your house is to get a five-gallon bucket and fill it with your garden hose or shower supply pipe (without the shower head installed). If the bucket fills up in 15 seconds, you've got great water pressure. If it takes about a minute, the pressure is OK and can power most shower heads and hand showers with or without a flow restrictor. If it takes more than two minutes, you have low water pressure. Find out more about shower heads and hand held showers that are good for low pressure areas
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How to increase water pressure through a shower head or hand held shower?
There are two things you can do to help increase the water pressure through your shower head or hand held shower head. The first is to clean a clogged screen at the inlet of the shower head or hand held shower head set's handle. The second is to remove the shower head or hand held shower flow restrictor.

First, turn the shower on, rotate the spray selector all the way to the left, and then to the right, and then move it to the center position. Turn the shower on for two seconds and then off again.

Clean The Screen

To clean a clogged shower head screen at the inlet of the shower head or hand held shower head, remove the shower head from the shower arm supply pipe or the hand held shower head from the hand held shower hose. If you cannot remove the shower head by hand, use a rag and a wrench – the rag will help protect your shower head's finish.

Not all shower heads and hand held shower heads have a screen. If the shower head has a screen, it's located at the inlet of the shower head. If the hand held shower head has a screen, it's located at the inlet of the hand held shower head's handle. Remove the screen and clean it under running water so there is no sediment.

Depending on the model of shower head or hand held shower head, you may need to remove the gasket, which is a small, black, donut-shaped piece of rubber in the shower head inlet. Use a long skinny tool like a slotted screwdriver to carefully pull the gasket from the shower head inlet. Remove the gasket carefully so you do not damage the shower head threads. Also be careful not to tear the gasket. If you do tear it, don't reuse it. When you reinstall the shower head, use Teflon tape instead.

Remove the Flow Restrictor

All shower heads and hand held shower head sets sold in the United States contain a flow restrictor, also known as a flow controller, as required by the National Energy Act that limit water flow to 2.5 gallons per minute. This helps save water and energy, which could help you save money on your utility bill. Removing the shower head or hand held shower flow restrictor will increase your water and energy consumption. It will also increase the amount of water flowing through your shower head or hand held shower head for increased water pressure through your shower head or hand held shower.

To remove the flow restrictor, remove the shower head from the shower arm supply pipe or the hand held shower head from the hand held shower hose. If you cannot remove the shower head by hand, use a rag and a wrench – the rag will help protect your shower head's finish.

Depending on the model, you may need to remove the gasket, which is a small, black, donut-shaped piece of rubber in the shower head inlet or hand held shower's handle. Use a long skinny tool like a slotted screwdriver to carefully pull the gasket from the shower head inlet. Remove the gasket carefully so you do not damage the shower head threads. Also be careful not to tear the gasket.
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Shower Heads and hand held showers that are good for low pressure areas?
If you live in an area of low water pressure, look for a single-function shower head or hand held shower head. These often have the word "rain" or "water saver" in their name.

Single-function shower heads and hand held shower heads are simpler on the inside, so there is less restriction to water flow. Multiple function shower heads and hand held shower heads like those with massage and aeration sprays require more water pressure to work properly, so if you don't have good water pressure in your house, don't spend the money on extra shower spray settings.

If you do have good water pressure, but you are not getting enough flow through your shower head or hand held shower, check out the section above, "How to increase water pressure through a shower head or hand held shower."
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Where is your Blog located?
http://highpressureshowers.blogspot.com/
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I want to submit a customer testimonial. Where do I do this?
You can comment on our YouTube channel, under each products you tube video, our blog or on this website under each product that you purchased.

Blog: http://highpressureshowers.blogspot.com/
YouTube Videos: https://www.youtube.com/channel/UCAaXup-R0P1tSk9nZK7LCUw/videos
Twitter: https://twitter.com/ShowerInfo
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Is your Best Shower Head for Low Water Pressure - Fire Hydrant Spa Plaza Massager Shower Head available anywhere else for sale?
Yes, it is available at www.Amazon.com at the following link http://www.amazon.com/Best-Shower-Head-Water-Pressure/dp/B00WXPGCSE/ref=sr_1_2?ie=UTF8&qid=1432507690&sr=8-2&keywords=fire+hydrant+spa
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Where can I see your products working on YouTube?
Best Handheld Shower Head for Low Water Pressure - Fire Hydrant Spa Plaza Massager Shower Head: https://www.youtube.com/watch?v=TU4UdjMs9Bs

Best Handheld Shower Head for Low Water Pressure - Fire Hydrant Spa Deluxe Plaza Massager Handheld Shower Head 59" Hose: https://www.youtube.com/watch?v=KPhSQAreS-8

Best Handheld Shower Head for Low Water Pressure - Fire Hydrant Spa Deluxe Plaza Massager Handheld Shower Head 78" Hose: https://www.youtube.com/watch?v=KPhSQAreS-8

Fire Hydrant Spa Economy Shower Head : https://www.youtube.com/watch?v=xEnKxhmUHM8

Fire Hydrant Spa Symphony 4 Jet: https://www.youtube.com/watch?v=wWZ3IOa2cSI

Fire Hydrant Spa Presidential 6 Jet : https://www.youtube.com/watch?v=BqnRLhYVIso

Fire Hydrant Spa Ultimate 8 Jet: https://www.youtube.com/watch?v=8EPwW9QVkqg
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Is your Fire Hydrant Spa Plaza Deluxe Spa Massager Hand Held Shower Head 59" Hose available anywhere else for sale?
Yes, it is available at www.Amazon.com at the following link http://www.amazon.com/Hydrant-Plaza-Deluxe-Massager-Shower/dp/B00VC1D850/ref=sr_1_2?ie=UTF8&qid=1432508252&sr=8-2&keywords=fire+hydrant+spa+hand+held+shower+head
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Is your Fire Hydrant Spa Plaza Deluxe Spa Massager Hand Held Shower Head 78" Hose available anywhere else for sale?
Yes, it is available at www.Amazon.com at the following link http://www.amazon.com/Hydrant-Plaza-Deluxe-Massager-Shower/dp/B00VC1D850/ref=sr_1_2?ie=UTF8&qid=1432508252&sr=8-2&keywords=fire+hydrant+spa+hand+held+shower+head
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Is your Fire Hydrant Spa Symphony 4 Jet Shower Head available anywhere else for sale?
Yes, it is available at www.Amazon.com at the following links:

Fire Hydrant Spa Symphony 4 Jet Shower Head in Chrome: http://www.amazon.com/Fire-Hydrant-Symphony-Shower-Chrome/dp/B00VPO9W7C/ref=sr_1_1?ie=UTF8&qid=1432508385&sr=8-1&keywords=fire+hydrant+spa+4+jet

Fire Hydrant Spa Symphony 4 Jet Shower Head in Satin Nickel / Brushed Nickel: http://www.amazon.com/Hydrant-Symphony-Shower-Nickel-Brushed/dp/B00VPOICCS/ref=sr_1_2?ie=UTF8&qid=1432508385&sr=8-2&keywords=fire+hydrant+spa+4+jet

Fire Hydrant Spa Symphony 4 Jet Shower Head in Oil Rubbed Bronze: http://www.amazon.com/Hydrant-Symphony-Shower-Rubbed-Bronze/dp/B00VPOFXRA/ref=sr_1_3?ie=UTF8&qid=1432508385&sr=8-3&keywords=fire+hydrant+spa+4+jet

Fire Hydrant Spa Symphony 4 Jet Shower Head in Brass: http://www.amazon.com/Fire-Hydrant-Symphony-Shower-Brass/dp/B00VPOCY5E/ref=sr_1_4?ie=UTF8&qid=1432508385&sr=8-4&keywords=fire+hydrant+spa+4+jet
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Is your Fire Hydrant Spa Presidential 6 Jet Shower Head available anywhere else for sale?
Yes, it is available at www.Amazon.com at the following links:

Fire Hydrant Spa Presidential 6 Jet Shower Head in Chrome: http://www.amazon.com/Fire-Hydrant-Presidential-Shower-Chrome/dp/B00VPOOHNQ/ref=sr_1_2?ie=UTF8&qid=1432508563&sr=8-2&keywords=fire+hydrant+spa+6+jet

Fire Hydrant Spa Presidential 6 Jet Shower Head in Satin Nickel / Brushed Nickel: http://www.amazon.com/Hydrant-Presidential-Shower-Nickel-Brushed/dp/B00VPPCTWG/ref=sr_1_1?ie=UTF8&qid=1432508563&sr=8-1&keywords=fire+hydrant+spa+6+jet

Fire Hydrant Spa Presidential 6 Jet Shower Head in Oil Rubbed Bronze: http://www.amazon.com/Hydrant-Presidential-Shower-Rubbed-Bronze/dp/B00VPPB1Y8/ref=sr_1_4?ie=UTF8&qid=1432508563&sr=8-4&keywords=fire+hydrant+spa+6+jet

Fire Hydrant Spa Presidential 6 Jet Shower Head in Brass: http://www.amazon.com/Fire-Hydrant-Presidential-Shower-Brass/dp/B00VPP7W1Y/ref=sr_1_3?ie=UTF8&qid=1432508563&sr=8-3&keywords=fire+hydrant+spa+6+jet
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Is your Fire Hydrant Spa Ultimate 8 Jet Shower Head available anywhere else for sale?
Yes, it is available at www.Amazon.com at the following links:

Fire Hydrant Spa Ultimate 8 Jet Chrome Shower Head: http://www.amazon.com/Fire-Hydrant-Ultimate-Chrome-Shower/dp/B00VPPLWJW/ref=sr_1_2?ie=UTF8&qid=1432508774&sr=8-2&keywords=fire+hydrant+spa+8+jet

Fire Hydrant Spa Ultimate 8 Jet Satin Nickel / Brushed Nickel Shower Head: http://www.amazon.com/Hydrant-Ultimate-Nickel-Brushed-Shower/dp/B00VPPV0LM/ref=sr_1_4?ie=UTF8&qid=1432508774&sr=8-4&keywords=fire+hydrant+spa+8+jet

Fire Hydrant Spa Ultimate 8 Jet Oil Rubbed Bronze Shower Head: http://www.amazon.com/Hydrant-Ultimate-Rubbed-Bronze-Shower/dp/B00VPPTKU0/ref=sr_1_1?ie=UTF8&qid=1432508774&sr=8-1&keywords=fire+hydrant+spa+8+jet

Fire Hydrant Spa Ultimate 8 Jet Brass Shower Head: http://www.amazon.com/Fire-Hydrant-Ultimate-Brass-Shower/dp/B00VPPRGWY/ref=sr_1_3?ie=UTF8&qid=1432508774&sr=8-3&keywords=fire+hydrant+spa+8+jet
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